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Spa Tips

  • Please arrive at least 15 minutes early for your appointment to fill out a Client Intake form and start to settle into the peace & quiet.

  • •Due to our relaxing atmosphere, we ask that you please put your cell phones on vibrate/silent, and do not take calls inside of our location. 

  • •Gratuities are not included in our prices.

  • •Most credit cards are accepted. We do not accept checks.

  • •Gift Certificates are available for purchase and are non refundable.

  • •Special offers and discounts cannot be combined. 

  • •The spa is not a place for children, and due to liability reasons, we ask that you please keep your small children at home.

  •  •Party + Bridal Inquiries, please email info@atanchordayspa.com

 

 

Cancellation Policy

At Anchor, we value your time as much as you value ours. To ensure smooth operations and fairness for all our clients, we have established the following policies. These rules are necessary for running a smooth, fair business and are not personal. We understand things happen, but this is how we must operate.

 

Punctuality: Please arrive before your scheduled appointment time. If you’re late by 20 minutes without contacting us, your appointment will be canceled, and you will be charged 100% of the service fee.

 

Late Arrival: A $10 fee applies if you arrive more than 15 minutes late. We will try to accommodate you within the remaining time, but this may affect your service. If we cannot take you, it's considered a cancellation, and you will be charged 100% of the service fee.

 

Changing Appointment Durations: Attempts to shorten your appointment within 48 hours of the scheduled time will incur a fee equivalent to the original booking price. This compensates for the time reserved for you.

 

Cancellation Policy: Cancellations must be made at least 48 hours in advance. Canceling within 48 hours will result in a charge of 50% of the scheduled services. Canceling after 6 PM the day before or on the day of the appointment will result in a charge of 100% of the scheduled services.

 

Future Bookings After Cancellations: After a cancellation, full payment is required at the time of scheduling future appointments. This payment is non-refundable and services cannot be rescheduled.

 

No Call, No Show: Failing to show up without notice will result in a charge of 100% of the service fee. You will also need to prepay for all future appointments, which will be non-refundable and non-reschedulable.

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